Frequently Asked Questions (FAQ) - Phein Studio
Welcome to our FAQ page! Here you'll find answers to some of the most common questions about Phein Studio's professional photography and videography services. If you can't find what you're looking for, please don't hesitate to contact us directly.
General Questions
1.What services does Phein Studio offer?
Phein Studio specializes in professional photography and videography for significant life events. Our core services include Christening and Baptism photography and videography, family portraits, maternity shoots, and graduation photography.
2.Where is Phein Studio located?
We are a Melbourne-based studio, providing services across the Melbourne area.
3.How can I book a session with Phein Studio?
You can inquire about our services and make a booking by contacting us directly through the contact information provided on our website.
4.What is your approach to photography and videography?
Our aim is to capture and preserve your precious family moments and the genuine emotions of your special occasions. We focus on natural, heartfelt memories so you can fully enjoy and celebrate your event.
5.Do you require a deposit to secure a booking?
Yes, we usually require a small deposit to confirm your session date and time. The remaining balance is due closer to the event.
6.What happens if it rains on the day of an outdoor shoot?
We’ll work with you to either reschedule or adjust the shoot location. Flexibility is part of our client-first approach.
7.Do you offer combined photo and video packages?
Yes! We offer custom packages that include both photography and videography services for a seamless storytelling experience.
8.Are digital files included in the packages?
Yes, high-resolution edited images/videos are included in all our packages. You'll receive them via a private online gallery.
Christening & Baptism Photography & Videography
1.What is included in your Christening/Baptism packages?
Our packages are designed to capture the key moments of this significant event, from the ceremony itself to family gatherings. Specific inclusions will be detailed in your personalized quote.
2.How long does a Christening/Baptism session typically last?
The duration depends on the specifics of your ceremony and celebration. We work with you to ensure all important moments are covered.
3.When should I book my Christening/Baptism photography/videography?
We recommend booking as far in advance as possible to secure your desired date, especially for popular times of the year.
4.Do you capture both the ceremony and reception?
Absolutely. We offer full-event coverage that includes both the religious ceremony and any celebrations that follow.
5.Can you accommodate specific religious or cultural traditions?
Yes, we respect and adapt to your religious or cultural customs to ensure respectful and meaningful coverage.
6.Will you coordinate with our church or venue?
If needed, we’re happy to liaise with your venue or officiant to ensure smooth coverage without disrupting the ceremony.
7.Do you offer same-day photo previews or sneak peeks?
Yes, we can provide a small selection of sneak peek images within 48 hours upon request.
Family & Maternity Photography
1.What kind of family portraits do you offer?
We offer a range of family portrait styles, from classic to candid, designed to capture the unique bond and personality of your family.
2.When is the best time for a maternity photoshoot?
Maternity photoshoots are typically best scheduled between 28 and 36 weeks of pregnancy, when your bump is beautifully visible but you are still comfortable.
3.Can we choose the location for our family or maternity shoot?
Yes, we can discuss various location options, including outdoor settings, your home, or our studio, to find the perfect backdrop for your photos.
4.How long does a typical family or maternity session take?
Sessions usually run for 1–1.5 hours, allowing time for outfit changes and a relaxed atmosphere.
5.Can pets be included in the shoot?
Yes! Pets are part of the family, and we love including them in sessions (please let us know in advance).
6.Do you help with posing and direction during the shoot?
Absolutely — our team will gently guide you with natural, flattering poses while keeping the mood light and comfortable.
7.Can we include multiple family members or generations?
Of course. We love capturing extended families and generational portraits — just let us know how many people will be present.
Graduation Photography
1.Do you offer individual or group graduation photos?
We offer both individual portraits and group shots with family and friends to commemorate your significant academic achievement.
2.What should I wear for my graduation photoshoot?
We recommend wearing your graduation cap and gown, along with attire that makes you feel confident and comfortable.
3.Can you shoot on campus or at a custom location?
Yes. We can meet you at your university campus, a studio, or another meaningful location of your choice.
4.Do you provide props like scrolls, hats, or backdrops?
While we encourage bringing your own regalia, we also have a few classic props available upon request.
5.Can family join the graduation shoot?
Definitely. Parents, siblings, and close friends are welcome to join for group photos.
6.Will I get both posed and candid shots?
Yes. We aim for a good balance of formal portraits and natural, joyful candid moments.
Photo & Video Editing & Delivery
How long does it take to receive our photos/videos?
Our typical turnaround is:
- Photos: 2–3 weeks
- Videos: 3–4 weeks
- Rush options may be available on request.
1.Will our photos be edited?
Yes, all photos are professionally edited for color, lighting, and retouching where necessary.
2.What format will the video be delivered in?
We deliver your films in high-quality MP4 format via a downloadable private link. USB or keepsake box options are also available.
3.Do you keep backups of our files?
We store backups for a limited period after delivery. We recommend downloading and backing up your files as soon as possible.